Comerica says its AI bot performs work of six IT helpdesk agents

The Dallas-based regional bank tapped a client for its copilot capabilities, where employees can message a bot instead of a human to get tech assistance.

Comerica says its AI bot performs work of six IT helpdesk agents
The Dallas-based regional bank tapped a client for its copilot capabilities, where employees can message a bot instead of a human to get tech assistance.