Kitchen Appliance Brand Lēvo Boosts Sales Through Chatbot

Denver-based kitchen appliance brand Levo, known for its patented herbal infusion technology, saw an uptick in sales thanks to its generative artificial intelligence chatbot, Herb. "Approximately 30% of our customer interactions with Herb involve effective upselling strategies," said Chrissy Bellman, Levo founder and CEO. The company wouldn't share specifics. Brands are increasingly adopting gen AI...