GenAI-enabled EHRs match human clinicians in messaging, new study shows

When able to access patient-specific medical data, an integrated chatbot was accurate, complete and as empathetic as human providers in its message replies – but also long-winded and more complex, according to research from NYU Langone.

GenAI-enabled EHRs match human clinicians in messaging, new study shows
When able to access patient-specific medical data, an integrated chatbot was accurate, complete and as empathetic as human providers in its message replies – but also long-winded and more complex, according to research from NYU Langone.