Contact centers – the perfect proving ground for AI in healthcare?
That's the message Talkdesk VP Patty Hayward is sending at HIMSS24, because, she says, contact centers have a high impact on patient experience, offer non-clinical use cases for AI, and keep humans in the loop.
That's the message Talkdesk VP Patty Hayward is sending at HIMSS24, because, she says, contact centers have a high impact on patient experience, offer non-clinical use cases for AI, and keep humans in the loop.
