CIO shows what a service center can do for patient access and experience

At HIMSS24, Southcoast Health's Jim Feen will discuss how IT-enabled service centers can be a "game changer" for consumers and offer a sizable competitive advantages for health systems. He'll offer tips for designing them and KPIs to track their outcomes.

Feb 15, 2024 - 23:40
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CIO shows what a service center can do for patient access and experience
At HIMSS24, Southcoast Health's Jim Feen will discuss how IT-enabled service centers can be a "game changer" for consumers and offer a sizable competitive advantages for health systems. He'll offer tips for designing them and KPIs to track their outcomes.
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