Bank of America: More than 90% of its employees now use AI
The second-largest U.S. bank is pushing generative artificial intelligence out to most employees while continuing to offer its more traditional AI-based Erica virtual assistant to customers, says tech executive Hari Gopalkrishnan.
The second-largest U.S. bank is pushing generative artificial intelligence out to most employees while continuing to offer its more traditional AI-based Erica virtual assistant to customers, says tech executive Hari Gopalkrishnan.
